Frequently Asked Questions From our Esteemed Customers

FAQ and Tourism Tips

Frequently Asked Questions

What services does Kisangara Tours offer?
+

Kisangara Tours offers a wide range of services to help you explore Tanzania’s rich wildlife and landscapes. Our services include wildlife safaris, hiking expeditions such as climbing Mount Kilimanjaro, cultural tours to local communities, and custom-tailored travel packages that can be personalized to suit your needs. We also offer transportation and accommodation services to ensure your trip is seamless from start to finish.

How can I book a tour with Kisangara Tours?
+

You can easily book a tour through our website by navigating to the booking section, selecting your preferred tour package, and filling out the booking form. Alternatively, you can contact us directly via email or phone, and our customer service team will assist you in tailoring your travel plans and answering any questions you may have. For custom itineraries, our team can help create a unique travel experience for you.

What payment methods are accepted?
+

Kisangara Tours accepts multiple payment methods to make it convenient for you to complete your booking. We accept major credit and debit cards (Visa, Mastercard, etc.), PayPal, and bank transfers. In addition, local mobile payment services such as M-Pesa are supported for customers within Tanzania. For international travelers, PayPal and credit cards offer the most straightforward options.

Is it safe to travel to Tanzania?
+

Yes, Tanzania is considered a safe travel destination for tourists. The country has a well-established tourism industry, and its national parks and tourist attractions are equipped with safety measures for visitors. That being said, it’s always advisable to stay updated on local travel advisories and follow the guidance of your tour guide during your stay. It’s also recommended to have travel insurance that covers both health and unexpected travel changes.

What is included in the cost of a safari package?
+

Our safari packages generally include accommodation, meals, transportation within the parks, and guided tours with expert safari guides. In some cases, park entry fees and game drives are also included. Depending on the package, other activities such as walking safaris or cultural visits may be added. It is important to carefully review the details of each package to understand what is included, as flights, personal items, and tips are typically not covered in the standard package costs.

Do I need a visa to visit Tanzania?
+

Yes, most travelers need a visa to enter Tanzania. Visitors can apply for a tourist visa online before arriving or obtain one upon arrival at the airport. We recommend checking with the Tanzanian embassy or consulate in your home country to confirm the specific requirements. Make sure your passport is valid for at least six months beyond your intended stay and that you have sufficient blank pages for visa stamps.

What is the best time of year to go on safari in Tanzania?
+

The best time to visit Tanzania for safari depends on what you want to experience. The dry season, from June to October, is ideal for game viewing as animals congregate around waterholes and rivers. This is also the best time to witness the Great Migration in the Serengeti. The wet season, from November to May, brings lush landscapes and fewer crowds, making it great for bird watching. However, some roads may become impassable due to the rains.

What should I pack for a safari?
+

For your safari in Tanzania, we recommend packing lightweight, neutral-colored clothing that blends with the environment and protects you from the sun. A hat, sunglasses, and sunscreen are essential for sun protection, while insect repellent helps with bugs. Binoculars and a good camera with a zoom lens are important for wildlife viewing and photography. Don’t forget comfortable walking shoes, a reusable water bottle, and any personal medications you might need. Evenings and early mornings can be chilly, so pack a light jacket.

Do I need vaccinations to travel to Tanzania?
+

Yes, certain vaccinations are recommended or required when traveling to Tanzania. A yellow fever vaccination is mandatory if you're arriving from a country where yellow fever is present. In addition, vaccinations for hepatitis A, hepatitis B, typhoid, and cholera are often recommended. Consult your healthcare provider or a travel clinic for the most up-to-date advice and ensure that your routine vaccinations are also up to date before traveling.

What wildlife can I expect to see on safari?
+

Tanzania is home to a variety of wildlife, including the Big Five (lion, elephant, buffalo, leopard, and rhinoceros). On a typical safari, you can also expect to see giraffes, zebras, wildebeests, cheetahs, hyenas, hippos, crocodiles, and numerous species of birds. Each national park and game reserve offers different wildlife experiences, so your sightings may vary depending on where you go and the time of year.

Can I bring children on a safari?
+

Yes, children can join safaris, and it can be a wonderful experience for families. However, we recommend considering your child’s age and how well they will handle long game drives and outdoor activities. Some lodges and tours have minimum age requirements, so it’s important to check before booking. Family-friendly accommodations are available, and private safaris are an excellent option if you're traveling with young children.

What languages are spoken in Tanzania?
+

Swahili is the official language of Tanzania and is widely spoken throughout the country. However, English is also an official language and is commonly used in the tourism industry. Most guides and staff at lodges and tourist attractions speak English fluently. Learning a few basic Swahili phrases can enhance your experience and is appreciated by the local communities.

Tourism Information

Best Time to Visit
+

Tanzania offers safaris year-round, but the best time is during the dry season (June to October). During this time, wildlife congregates around water sources, making it easier to spot animals. The Great Migration in the Serengeti happens between July and October, which is a must-see event for visitors.

Travel Insurance
+

Always ensure that you have comprehensive travel insurance before embarking on your safari. This should cover not only medical emergencies but also potential trip cancellations, lost baggage, and delays. Safaris can involve unpredictable elements, so having coverage will give peace of mind.

Wildlife Safety
+

Safaris bring you close to wild animals, so always follow the instructions of your guide. Never attempt to feed or approach the wildlife, even if they seem harmless. Keep a safe distance and remain quiet to avoid startling them, as they can become dangerous if provoked.

Tipping Guidelines
+

Tipping is an important part of the safari experience in Tanzania. It is customary to tip your guide, driver, and lodge staff at the end of your safari. For guides, tips typically range between $10 to $15 per day, and for lodge staff, around $1 to $2 per person per day.

Eco-Friendly Practices
+

Safaris take place in some of the most pristine environments, so it’s important to adopt eco-friendly habits. Carry reusable water bottles, avoid using single-use plastics, and dispose of waste properly. Supporting eco-friendly lodges and services also contributes to the preservation of Tanzania's wildlife and ecosystems.

Photography Tips
+

Safari photography is a key highlight of the experience, so ensure you bring the right equipment. A camera with a good zoom lens is essential for capturing distant wildlife. You should also bring extra batteries, memory cards, and, if possible, a tripod. Be patient and respectful while taking photos, especially when observing animals in their natural habitat.

Local Currency and Payment
+

While major lodges and tour operators may accept credit cards, it's advisable to carry some Tanzanian Shillings for small purchases, tips, or when visiting local markets. ATMs are available in larger cities, but they can be scarce in rural areas, so it's best to plan ahead.

Stay Hydrated and Eat Well
+

Tanzanian safaris often involve long days outdoors under the sun, so staying hydrated is crucial. Drink plenty of bottled water and avoid drinking tap water to prevent illness. The meals provided at lodges are usually quite good, but it’s a good idea to bring along some snacks, especially if you have dietary preferences.

Respect for Local Communities
+

Tanzania is home to diverse cultures, including the Maasai people. When visiting local communities, always ask for permission before taking photographs and engage respectfully. Understanding local customs, like greetings and attire, will enrich your experience and leave a positive impact.

Pack Light but Smart
+

Safaris involve traveling across varied landscapes, so packing the right gear is important. Along with light clothing for daytime and a warm layer for cool mornings and evenings, bring a hat, sunglasses, and a good sunscreen. Don't forget insect repellent to protect yourself from mosquitoes, especially during evening activities.